Terms and Conditions
Please read these terms and conditions carefully before using SecureVisage services. By using our service, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using SecureVisage ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Important: These terms constitute a legally binding agreement between you and SecureVisage. Please read them carefully and contact us if you have any questions.
2. Service Description
SecureVisage provides AI-powered facial recognition technology for employee verification and identity authentication. Our service includes:
- Facial recognition and verification services
- Employee identity verification
- Verification logs and reporting
- API access for integration
3. User Responsibilities
You agree to:
- Provide accurate and truthful information
- Use the service only for lawful purposes
- Respect privacy and data protection laws
- Not attempt to reverse engineer or hack the service
- Obtain proper consent for facial recognition usage
Prohibited Activities
- Using the service for identity theft or fraud
- Violating privacy rights of individuals
- Attempting to circumvent security measures
- Sharing account credentials with unauthorized users
4. Privacy and Data Protection
We are committed to protecting your privacy and the privacy of individuals whose data you process through our service.
Data Processing
- Facial data is processed securely and encrypted
- Data retention follows legal requirements
- Access controls and audit logs are maintained
- Compliance with GDPR and local privacy laws
Your Obligations
- Obtain proper consent for data processing
- Implement appropriate security measures
- Respond to data subject requests
- Report data breaches promptly
Note: Our complete Privacy Policy provides detailed information about data handling practices. Please review it alongside these terms.
5. Subscription and Payment Terms
Payment Terms
- All fees are payable in advance
- Prices are subject to change with 30 days notice
- No automatic renewals - subscriptions expire naturally
- Refunds are subject to our refund policy
Usage Limits
Your subscription includes a monthly verification limit. Once reached, you'll need to upgrade your plan or wait until the next billing cycle for the count to reset.
6. Intellectual Property Rights
SecureVisage and its original content, features, and functionality are and will remain the exclusive property of SecureVisage and its licensors.
What We Own
- The SecureVisage platform and software
- Trademarks, service marks, and logos
- Patented facial recognition technologies
- Documentation and training materials
What You Retain
- Your business data and content
- Custom integrations you develop
- Reports and analytics generated from your usage
7. Limitation of Liability
Important Disclaimer
SecureVisage provides facial recognition technology as a service. While we strive for accuracy, we cannot guarantee 100% accuracy in all circumstances.
Liability Limits
- Our total liability is limited to the amount you paid for the service
- We are not liable for indirect, incidental, or consequential damages
- We are not liable for data loss or security breaches beyond our control
- You are responsible for compliance with applicable laws and regulations
8. Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon Termination
- Your right to use the service will cease immediately
- We may delete your account and data
- You remain liable for any outstanding payments
- Surviving provisions of these terms remain in effect
9. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
Your continued use of the service after any changes constitutes acceptance of the new terms.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: legal@securevisage.com
Support: support@securevisage.com
Response Time: Within 48 hours during business days
Last updated: 9/27/2025